If the patient's condition is considered life threatening (chest pain, loss of consciousness, severe breathing difficulties etc) please ring Triple zero (OOO) , or 112 from your mobile phone, and ask for an ambulance.
For other emergencies, please ring the surgery and our staff will assist you. In order for us to determine how to best help you, our receptionists may need to ask you a few questions about your problem. People with urgent medical problems, sick babies and young children will be seen on the day on which they ring. The receptionists understand this and will always fit you in with one of the doctors.
The National Home Doctor Service provides after hours home visits for problems that arise during the following times:
- 6pm to 8am Weeknights
- 12 midday Saturday through to 8am Monday
- Public Holidays
All Medicare and DVA card holders are bulk-billed. If you do not have a current Medicare card, you can still book a home doctor visit and pay by Visa or Mastercard. Please talk to the customer service team at the National Home Doctor to confirm the fee you will be charged .
An information sheet about the National Home Doctor Service is available at reception.