All patient information and medical records are kept strictly confidential.

We collect the minimum amount of personal information that is needed for us to insure that you receive optimum health care. Our privacy policy details how we collect, use and disclose your personal information.  The policy explains how you can seek access to the personal information we hold about you. A copy of our Privacy Policy and Patients’ Rights is available on this link or in reception .

Our goal is to ensure the personal information we hold is accurate & up-to-date. Please contact us if you change any details you have provided, especially your phone number.

We do not discuss health issues with patients via SMS, fax or emails as these methods do not ensure privacy.

Suggestions/Patient feedback

We welcome your feedback and suggestions. Please speak to your doctor or a staff member, or use the Suggestion Box in the waiting area.
You may wish to contact:

Health Care Complaint Commission
Locked Mail Bag 18
Strawberry Hills NSW 2012
Phone: (02) 9219 7444