Results & Recalls

Once results come back, our GPs action them depending on whether or not they are clinically significant. For results requiring a non-urgent follow up appointment you will be contacted either by SMS, or by way of a letter posted to your address on record. As such, we will attempt to contact you via your provided contact information (including your next of kin and/or emergency contacts) through either mode of communication provided. We will make 3 attempts, followed by a formal letter sent to your listed residential address. It is your responsibility to ensure changes to your contact details are appropriately communicated and up to date with the practice.

SMS RESULTS NOTIFICATIONS
At WFMP, we use a secure SMS system to notify you of the outcome of your test results. Our reception team do not have the ability to send, or give out results, so there is no need to contact us over the phone.

Please allow five business days to receive an SMS update on your results. Please note that the processing time for results may be longer for certain tests. 

If you are waiting on a range of test results, note that you will not receive an SMS notification until ALL test results have been received and reviewed by your doctor. Please discuss this with your GP during your initial consultation.

See below for information on how to request a copy of your results

How we manage results
Your results will be reviewed by your doctor;

Your doctor will determine if your results:
- Require no further action,
- Are non-urgent but require follow up,
- Urgently require follow up.

Once your doctor has reviewed all of your test results, you will receive a secure SMS notifying you whether you need to return to see your doctor. 

If your doctor has not requested a follow-up consultation and you are still experiencing symptoms, or have further questions or concerns, please book online with your doctor for further review.

REQUEST A COPY OF YOUR RESULTS
There are several ways in which you can obtain a copy of your results.

My Health Record

If you have opted in for My Health Record, your pathology results should automatically be available to you seven days after your tests have been finalised. Only pathology results are available in My Health Record, radiology results can be obtained directly from your radiologist.Some older pathology results may also not be available through My Health Record. If this is the case, please refer to the below options.

Via your specialist

If you would like a copy of your results to take to a specialist appointment, consider asking your specialist’s rooms to request your results directly from the pathology or radiology provider e.g., Douglass Hanly Moir, Laverty, Medscan or IMED etc.

During consultation with your GP

If you require results urgently and the alternative options are unsuitable, please book a telehealth or face to face consultation with your GP to obtain your results during a consultation.